IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Georgia Pond and Waterfall ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:
• Name, email address, phone number, physical address
• Payment information when you request services
• Opt-in records and timestamps for SMS and email communications

Non-Personal Information:
• IP address, browser type, device information
• Website usage and analytics data
• Cookies and tracking technologies

Customer Communication:
• Inquiry and service request records
• Appointment details
• Service history

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2. How We Use Your Information

We use your information to:
• Provide and improve our services
• Process transactions
• Communicate regarding appointments and updates
• Maintain communication preferences and consent
• Improve website functionality

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3. SMS Messaging & Compliance

By opting into SMS communications, you agree to receive messages related to services, including appointment reminders and updates.

Opt-In:
• Messages are only sent after explicit consent
• We maintain timestamped opt-in records

Opt-Out:
• Reply “STOP” to unsubscribe at any time
• You will receive a confirmation message

Support:
• Reply “HELP” or contact us at [email protected]

Message Details:
• Message frequency varies
• Message & data rates may apply

DATA PROTECTION:
No mobile information will be shared with third parties for marketing purposes. This includes SMS opt-in data and consent.

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4. Information Sharing

We do NOT sell or rent personal data.

We may share data with:
• Service providers (for operations only)
• SMS providers for message delivery
• Legal authorities if required

SMS consent data is NEVER shared.

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5. Data Security

We implement:
• Secure data encryption
• Access controls
• Regular security updates

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6. Cookies

We use cookies to:
• Improve user experience
• Analyze website performance

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7. Your Rights

You may:
• Request access or deletion of your data
• Opt out of SMS (STOP)
• Unsubscribe from emails

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8. Third-Party Links

We are not responsible for third-party websites.

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9. Updates to This Policy

We may update this policy at any time. Updates will be posted on this page.

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10. Contact Us

Georgia Pond and Waterfall
Phone: +19256954629
Email: [email protected]
Website: